Order & Shipping
Once your order is confirmed, it cannot be canceled. However, you can cancel orders that have not yet been confirmed or dispatched.
After your order has been shipped, you'll receive an email containing a tracking number. You can use this number to monitor your order's progress on our website or through the specified courier service."
Usually, it takes 3-5 business days for your order to arrive. We're working hard to ensure timely delivery for you.
Yes, customers are allowed to open parcels before making cash on delivery payments. This ensures that you receive exactly what you ordered.
Yes, we offer Free Delivery nationwide across Pakistan if selected during the checkout process.
We accept various payment methods, such as Cash on Delivery, Bank transfers, Jazzcash, Easypaisa, and card payments via Visa/Mastercard on our website.
If your order has not yet been shipped, we can accommodate a change in delivery address upon your request. For further assistance, please contact us via email, helpline, or WhatsApp.
Email: support@olkastore.com
Contact : 03168865320
Exchange & Returns
For information regarding our return, refund, and exchange policies,
please refer to our return/refund/exchange policy available here. We provide a 7-day return and exchange policy.
If your return request is approved, you may exchange the item for either a higher-priced item or the same item.
See detailed policy here.
